The People & Culture Administrator provides essential administrative, transactional, and clerical support to the People & Culture team. This role is responsible for ensuring the accurate, confidential, and efficient execution of daily HR operational tasks, contributing to a seamless employee experience and maintaining strict regulatory compliance across all HR documentation and processes.

• Minimum of 1-2 years of proven administrative experience in an HR or corporate environment.
• Experience of working in a fast-paced organisation, ideally a start-up environment
• Strong ability in using MS Office Suite (especially Excel/Google Sheets for basic data tracking and presentation).
• Experience working with diverse and/or remote teams; understanding of nature of remote work environment would be advantageous.
• Prior experience working with an HRIS/HRM system is highly desirable.

• Compliance & Ethical Practice: In-depth knowledge of SA Labour Law, including LRA, BCEA, EE Act, and POPIA. Commitment to strict confidentiality and ethical conduct.
• Problem-Solving & Conflict Resolution: Ability to analyse workplace issues objectively, recommend fair solutions, and mediate sensitive situations professionally.
• Stakeholder Management: Ability to build rapport and effectively communicate and advise employees and management across different technical and non-technical teams.
• Organisational & Planning: Exceptional attention to detail and organizational skills. Reliable and able to manage multiple administrative priorities simultaneously.

Technical Skills

Foundational understanding of basic HR processes (recruitment, onboarding, leave).

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Legal Knowledge

Demonstrated practical knowledge of key South African labour legislation (LRA, BCEA, EE Act, SD Act). · Awareness of the importance of data privacy (POPIA).

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Soft Skills

• Proactive
• Growth mindset
• Patient
• Empathetic
• Comfortable with ambiguity
• Team Player

• Matric.
• Bachelor’s degree/National Diploma in HRM, Industrial/Organisational Psychology or related.

Recruitment, Onboarding & Off-boarding

• Manage the scheduling and coordination of interviews, including sending confirmations and preparing interview packets for hiring managers.
• Administer the job posting process across internal and external career portals.
• Prepare new starter paperwork, compile employee welcome packs, and coordinate IT/building access requests for new joiners.
• Maintain the recruitment filing system, ensuring all candidate and employee files are complete and up-to-date.
• Process all administrative logging forms related to the onboarding & offboarding checklist.
• Conduct background checks.

People Delivery & Support

• Serve as the first-level support for general, routine employee queries, escalating complex issues to the P&C Officer.
• Support the P&C team with the central P&C calendar, tracking key dates such as probation endings, performance review cycles, and training schedules.
• Assist with the preparation of materials and scheduling for internal HR meetings, including performance, disciplinary, and grievance proceedings (under the strict guidance of the P&C Officer).
• Support the P&C team with internal staff initiatives such as recognition programs and organizational events (e.g., birthday wishes, team events).
• Support the P&C Officer with various ad-hoc People & Culture projects as needed.
• Coordinate all team meetings including booking rooms, taking minutes and circulating materials and follow up information in a timely manner.

Self-management and teamwork

• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Take ownership for driving career development

Compliance

• Take ownership of filing and maintaining all employee records (physical and electronic/HRIS), ensuring data accuracy and compliance with POPIA.
• Process and track all incoming leave requests and manage the leave administration system.
• Assist the P&C Officer with preparing monthly documentation for payroll submission (new hires, terminations, basic changes, and benefits adjustments).
• Ensure all P&C documentation (forms, policies, checklists) are version-controlled and readily available.
• Collate and organize data required for statutory compliance reporting (e.g., Employment Equity, SDL).
• Generic Job Title People & Culture Administrator Role Family People & Culture Report to Head of People & Culture Work Policy Hybrid

Reporting

• Assist with the extraction of data from the HRIS for monthly HR metric reports (e.g., turnover, absenteeism).